PRIVACY POLICY
The
purpose of our privacy policy is to inform you, our customers exactly
what information we collect and how we may use it. When ordering online
the ONLY information which we receive during the order process includes
your order details, name, address and email. This information is used
solely to process and fulfil your order. No card or payment information
is seen by us at anytime. We strictly adhere to the requirements of
the data protection legislation in the United Kingdom.
TERMS AND CONDITIONS
The
below terms and conditions are temporary and subject to change, we reserve
the right to do so without prior notice.
TERMS
OF USE
We welcome you to the Bear Picnic website and thank you for visiting.
We ask that you review the following basic terms that we provide for
the usage of this site and purchasing of products from our site and
store. By using Bear Picnic's website you agree to follow and be bound
by these terms. These terms may be changed from time to time and your
use of the site following any such changes shall confirm your agreement
to follow and be bound by the terms as modified.
RETURNS
AND EXCHANGE
Before placing an order we recommend double checking your size with
our supplied size guides on product pages, this will help ensure you
are satisfied with your purchase. Purchased items are determined unreturnable
if worn, tags have been removed, or have sustained damage by the customer
(We reserve the right to cancel an exchange or refund if we deem the
item not in it's original condition. Such as the item being washed,
sprayed with deodorants/perfume/cologne or in worn condition other than
having tried the item on). If you need to return or exchange a part
of or all of your purchase from Bear Picnic Clothing, you may return
or exchange the item(s) within 7 days of your purchase. We cannot accept
returns or exchanges that have passed this time. Please contact us with
regards to returning or exchanges. Please also note that we will not
reimburse any shipping costs you have payed and we are not held responsible
for postage costs for returning or exchanging purchases to us. If you
are exchanging you will be required to pay postage again to cover the
costs of shipping back to you, so please take this into account. Please
also note that refunds are only a given as a last resort.
PAYMENT
We require payment before any orders can be dispatched. Under no circumstances
will we dispatch any order before payment is received. We recommend
using PayPal as this is the safest and most secure method of payment
and also provides you with the quickest way for us to process and fulfil
your order, meaning you will get your order quicker. You are not required
to have a PayPal account as you are able to purchase as a PayPal guest,
with a valid credit or debit card. We also accept alternative payments
such as cash, cheque, postal orders and bank transfer. We ask that when
paying with alternative payments that you print and fill in our order
form with the required information. Our order form can be found on our
'Alternative Payments' page which is clearly linked on all store pages.
Please note that when paying via cheque your order will not be dispatched
until the cheque has cleared into our account which can take up to 7
working days. If paying with cash, this is done so at your own risk,
we are in no way responsible if it goes missing. For sending cash payments
we recommend recorded delivery to ensure that it does not go missing.
All orders payed via PayPal are set for dispatch next working day (Monday
- Friday). The customer is held in full responsibility for providing
us with accurate information which means we are in no way held responsible
if you provide us with an incorrect name and address or other.
DELIVERY
We are strongly committed to processing all orders promptly. When paying
via PayPal you will automatically receive an order notification which
is supplied from PayPal, this acts as your receipt. Once orders are
dispatched delivery times are passed out of our hands. All information
stated with regards to delivery times are supplied by The Royal Mail.
Delivery prices are all placed conveniently below the size select menu.
When ordering please select your location from the location drop menu.
Delivery time will take approximately 3-4 working days after dispatch
in the UK and up to 7 working days for International Airmail. With regards
to more information about delivery please visit our 'Delivery Information'
page. You, the customer are held in full responsibility for providing
us with accurate information which means we are in no way held responsible
if you provide us with an incorrect name, address or other.
FEEDBACK
Any comments or feedback submitted by users of the website shall be
and remain in the property of Bear picnic. Bear Picnic is under no obligation
to pay for or respond to any such comments or feedback provided by any
users.
LINKING
Links may be established on Bear Picnic's website to those owned by
third parties. Bear Picnic does not control any such third party website's
and is not responsible for any damages you may suffer from using such
third party sites. Linking to Bear Picnic is welcomed provided it is
in good nature, otherwise linking is prohibited without Bear Picnics
prior written consent.
DISCLAIMER
Your use of the Bear Picnic website is made at your own risk and you
assume all responsibility. Bear Picnic will not be responsible for any
damages you may suffer as a result of your use from this website.
REVISIONS
Bear Picnic may, from time to time, make revisions to it's website and
reserve the right to do so without recourse from any use.
CONTENT
All of the content on Bear Picnic's website including products, product
images, trademarks, characters, illustrations, designs, icons, photographs,
artwork, images, videos and audio materials are copyrights, trademarks
and other intellectual property owned, controlled, exclusively by Bear
Picnic and it's affiliates.
The
contents of Bear Picnic's site are intended for the personal non-commercial
(Aside from purchases by you from our site) used by visitors to the
site. You may not copy, reproduce, publish, transmit, or otherwise use
any copyrighted or trademarked materials present on this site without
prior written consent.
CONTACT
All enquiries can be made via our 'CONTACT' page which can be found
at the bottom of every page on our website. If you require additional
contact methods please contact us and we will be happy to supply you
with these.
If
you have any questions regarding our privacy policy, terms and conditions
or any other problems contact us. |